Returns & Exchanges
At Insigne Art Design, we want you to love your home decor; if you are not completely satisfied, you may return your items within 30 days of delivery for a full refund or exchange. Please ensure all returned products remain in their original packaging and pristine condition to qualify for processing.
Return Process
- 1.Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a Return Authorization Number.
- 2.Pack with Care
Safely place the artwork or decor in its original shipping box, ensuring all protective inserts are used to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous markings.
- 4.Receive Your Refund
Once our studio inspects the returned item, we will process your refund to the original payment method within 5 to 7 business days.